Privacy Policy

PortIQ (operated by Jifu LLC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our supply chain risk alert service.

By using PortIQ, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information You Provide

When you sign up for early access or create an account, we collect:

• Full Name — to personalize your experience and communications
• Work Email Address — to send account-related information, alerts, and product updates
• Company Name — to understand our user base and tailor our service
• Phone Number (WhatsApp) — to deliver real-time alerts via messaging platforms

Information Collected Automatically

We use Google Analytics (GA4, ID: G-4537116077) to collect anonymous usage data, including:

• Pages visited and time spent on the site
• Browser type and device information
• Approximate geographic location (city/region level)
• Referral source

This data is aggregated and used to improve our website and service. It cannot be used to personally identify you.

2. How We Use Your Information

We use the collected information for the following purposes:

• To grant you access to the PortIQ beta service
• To send real-time supply chain risk alerts via your chosen delivery channel
• To communicate product updates, feature releases, and service announcements
• To improve and optimize the PortIQ platform based on usage patterns
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues or abuse

3. Data Storage and Security

Your data is stored securely on servers located in the United States. We implement industry-standard security measures, including:

• Encryption in transit (TLS/SSL) and at rest
• Access controls and authentication requirements
• Regular security audits and monitoring

While we strive to protect your personal information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share anonymized, aggregated data with:

• Analytics providers (Google Analytics) — for website performance analysis
• Communication platforms (WhatsApp, LINE, email providers) — solely for delivering alerts you have opted into

We may disclose your information if required by law or to protect the rights, property, or safety of Jifu LLC, our users, or others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you cancel your account or request deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Rectify — correct any inaccurate or incomplete data
• Delete — request deletion of your personal data ("right to be forgotten")
• Restrict — limit how we process your data
• Portability — receive your data in a structured, machine-readable format
• Withdraw consent — unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at the details below.

7. Cookies

PortIQ uses essential cookies for site functionality and analytics cookies (via Google Analytics) to understand how visitors use our site. You can control cookie preferences through your browser settings. Blocking analytics cookies will not affect the core functionality of the service.

8. Children's Privacy

PortIQ is a business-to-business service and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us